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Why do builders struggle to make a profit?

kristykellam
Sep 14
6 min read

Updated: Sep 14


It's rarely because they aren't great at building.

More often, it's because they don't have clear financial visibility.


I've seen contractors who:

• Win plenty of work

• Stay busy all year

• Have talented crews

• Build beautiful homes...

...yet still struggle to make a profit.


Why?


Because they don't know:

✔️ Which jobs are actually making money.

✔️ Whether they're pricing work correctly.

✔️ If overhead is eating away at profits.

✔️ Where cash is leaking between projects.


How to know which jobs are making money?

Knowing which jobs are actually making money requires more than looking at the expenses recorded to date. With the right financial reporting—such as cost-to-complete projections, WIP schedules, and detailed job cost reports—you can get a much clearer picture of where each project stands financially.


Effective job cost reporting allows builders to see:

  • What they have spent to date

  • How actual costs compare to the original budget

  • What it will cost to complete the remaining work

  • Where the project is trending financially

  • How much additional funding or cash may be needed to complete the project

  • How change orders, cost overruns, and other unexpected expenses are affecting profitability


It’s not enough to know that a project has spent $500,000 so far. A builder needs to know how that $500,000 compares to what they expected to spend, what costs are still coming, and whether the project is still on track to achieve its projected profit.


Tracking the profit margin throughout the life of the project—not just when the project is complete—is equally important. A project that appears profitable on paper today can quickly lose margin because of material increases, labor overruns, missed change orders, unexpected site conditions, or other costs that weren't included in the original estimate.


The goal isn't simply to report what has already happened. The goal is to understand where the project is going so you can make informed decisions before a small problem becomes a significant loss.


How to know if a builder is pricing a project correctly?


It starts with understanding the numbers behind the price—not simply adding a markup to estimated construction costs.


A builder should be able to answer some important questions before and during the project:


Does the project have a defined profit margin?

A project should be priced with a specific profit margin in mind. If a builder doesn't know what margin is being targeted, it becomes difficult to determine whether the project is actually profitable.


Does the builder know when costs begin to exceed the budget?

Cost overruns are inevitable in construction. The key is knowing where they are occurring, how much they are costing, and whether they are putting the project's profit at risk.


Are actual costs being compared to the original budget?

Knowing that a project has spent $400,000 doesn't tell the full story. If the budget at that point was $350,000, there is a very different problem than if the budget was $450,000.


Are upcoming costs and commitments being considered?

A project can appear profitable based on costs incurred to date while still being headed toward a loss. A builder needs visibility into remaining costs, outstanding commitments, change orders, and potential overruns—not just what has already been paid.


Pricing a project correctly means understanding the full cost of the project, the desired profit margin, and the risks that could affect that margin.


The real question isn't simply, "Did the builder price the job high enough?"


It's:

"Does the builder know what the project needs to cost in order to achieve the profit that was planned—and is the project being monitored closely enough to identify when it is no longer on track?"


That is the difference between simply pricing a project and managing its profitability.


How to know if overhead is eating away at profits?

A builder can have profitable projects and still struggle to generate a healthy company profit. One of the reasons is often overhead.


Overhead costs are necessary to operate a construction business, but when those costs grow faster than revenue or aren't properly accounted for in pricing, they can quietly eat away at project profits.

So, how does a builder know if overhead is becoming a problem?


Are overhead costs being tracked separately from direct job costs?

Costs such as office salaries, rent, insurance, software, vehicles, professional services, and other administrative expenses should be clearly identified. Without separating overhead from direct project costs, it can be difficult to determine the true cost of running the business.


Is overhead being factored into project pricing?

A project may show a healthy gross profit margin, but that doesn't necessarily mean the company is profitable. The builder needs to know how much of that gross profit is required to cover the company's overhead before determining the actual net profit.


Is overhead increasing faster than revenue?

As a company grows, overhead often grows with it. Additional employees, office space, software, vehicles, insurance, and other expenses can add up quickly. If revenue increases but overhead increases at an even faster rate, profitability can decline despite having more projects.


Does the builder know the company's break-even point?

Understanding the amount of revenue required to cover monthly or annual overhead is critical. Without knowing the break-even point, it is difficult to determine how much revenue the company needs to generate before it begins producing a true profit.


Are overhead costs being reviewed regularly?

Overhead should not simply be accepted as the cost of doing business. Regular review can identify unnecessary expenses, underutilized resources, duplicate services, and costs that have gradually increased without adding meaningful value.


A builder shouldn't have to wait until year-end to discover that overhead has consumed a significant portion of the company's profits.


The goal is to know how much overhead the business carries, how much revenue is required to support it, and whether the company's pricing and project margins are sufficient to cover those costs while still producing the desired profit.


Because having profitable jobs doesn't necessarily mean having a profitable business.


Why is cash leaking between jobs and from where?

A builder can be generating revenue, completing projects, and even showing a profit on paper—and still find that cash is consistently disappearing.

So where is the cash going?


Cash leakage often occurs in the gaps between projects, within project costs, or through expenses that aren't being properly tracked back to the job responsible for them.


Are costs being assigned to the correct job?

When expenses are coded incorrectly or left sitting in general overhead, one project may appear more profitable than it actually is while another absorbs costs that don't belong to it.


Are materials and labor being tracked accurately?

Small discrepancies in material purchases, labor hours, subcontractor invoices, or equipment costs can add up quickly. Without detailed job-cost reporting, these costs can go unnoticed until the project's profit has already been affected.


Are change orders being captured and billed?

Work performed without a corresponding change order or customer billing can become a direct drain on cash and profitability. If additional work is being performed but the revenue isn't being captured, the builder is essentially funding the project.


Are retainage, deposits, and customer collections being monitored?

Cash can also become tied up when billing and collections don't keep pace with project spending. Understanding what has been billed, what has been collected, and what remains outstanding is critical to managing cash between projects.


Are old project costs continuing to hit current operations?

A completed job shouldn't continue consuming cash without being identified and investigated. Unbilled costs, unresolved commitments, warranty work, callbacks, and other lingering expenses can quietly erode profitability long after a project appears to be finished.


Finding cash leakage requires more than looking at the bank balance.

It requires connecting cash activity back to the projects, budgets, commitments, receivables, and actual costs that created it.


The goal is to identify where cash is leaving the business, why it is leaving, and whether that cash is generating the revenue and profit it was expected to generate.


Because when a builder knows where the cash is going, it becomes much easier to stop the leaks before they become a bigger problem.


Construction isn't just about building homes—it's about building a profitable business.

Knowing your numbers isn't just accounting. It's one of the most valuable tools you have.


 
 
 

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